Placing Order FAQs

What is the turn around time?
2-3 Weeks. Generally, production for hardcover and perfect bound books takes 2 to 3 weeks, while saddle stitch production can be completed in as little as 1 week. For any additional features such as foiling, shrink wrapping, or dust jackets, add an extra 2 to 3 days per feature. Ocean shipping takes about 4 weeks, while air shipping takes about 10 days.

Can I request a physical proof?
Yes. We offer two types of physical proofs: offset plate proof and digitally printed proof, each serving a different purpose. We have two options, costing $120 and $180, including shipping. Visit here for more info.

Is there a minimum order quantity for books?
Yes. The minimum order quantity is 100 copies for both hardcover and perfect bound books. For saddle stitch books, the minimum is 250 copies.

Can I order over 2000 copies?
Depends. Our maximum order quantity is 2000 copies. This limit is set because the unit price does not significantly decrease beyond this threshold. Additionally, limiting the quantity helps reduce risks for the client, and our factory. If you require 4000 copies, we would manage this by splitting it into two orders of 2000 each. They would be produced in separate batches and shipped in different shipments to further reduce manufacturing and logistical risks.

How do I place an order?
To place an order, start by using our price calculator for an initial cost estimate and order our sample pack to assess the quality and paper options. Next, contact us to discuss and finalize your project details. Once ready, send us your files for a pre-production check; you can also request a physical sample at this stage.

After reviewing your files, we will provide a custom link for you to officially place your order. We will then generate an invoice detailing the order specifics such as quantity, paper weight, and shipping address. Upon approval, you'll be asked to pay a 50% deposit. We will send you a PDF proof for final approval to ensure the files are correct before production. Once your order is shipped, we will send you the tracking information and invoice for the remaining balance.

How should I send over files?
Google Drive or WeTransfer to your account executive.

How flexible are you with changes once the order has been placed?
We understand that creating a book involves a lot of details, and we aim to be as flexible as possible. The ability to make changes depends on the stage of production when you request the change. For example, if you need to update a file after the factory has already created the offset plates, we can pause production. However, in such cases, there will be a fee for the plates and a reasonable labor charge. We’ll always do our best to accommodate your needs while keeping you informed of any additional costs.

Is there a charge for reproofing the PDF proof?
We provide an initial PDF proof for you to confirm before production at no charge. However, if you need to make modifications after receiving the initial proof, the second re-proof will be charged at $30, and any subsequent re-proofs will be charged at $50 each. These charges apply if the changes are from the client’s side.